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    Frequently asked questions

    About Our Products:

    What are Body Oil Candles?

    Good Karma Collective Body Oil Candles are luxurious massage candles crafted with natural ingredients and infused with aromatherapeutic essential oils. They are designed to nourish the skin while providing a soothing massage experience.

    Suitable for all skin types

    Our products are formulated with gentle, natural ingredients and are suitable for most skin types, including sensitive skin. However, we recommend doing a patch test before using them extensively, especially if you have allergies or sensitivities.

    cruelty-free and made with responsibly sourced ingredients.

    Absolutely! We are committed to sustainability and use eco-friendly packaging materials whenever possible. Also, we are committed to cruelty-free practices and do not test our products on animals. We believe in ethical sourcing and manufacturing and strive to create products that are both safe and environmentally friendly.

    Safe to use during pregnancy

    Our products are generally safe to use during pregnancy. However, we recommend consulting with your healthcare provider before using any scented products, especially if you have specific sensitivities or concerns.

    Can I use Good Karma Candles while breastfeeding?
    Yes, our candles are safe to use while breastfeeding. We use natural ingredients and certified organic essential oils in our formulations. (2% Essential Oil Dilution into Carrier Oil)

    But if you have any concerns about potential sensitivities or reactions, we recommend consulting with a healthcare professional.

    Do our products contain any harmful chemicals?

    No, we pride ourselves on using only high-quality, natural ingredients in our products. We avoid using harsh chemicals, synthetic fragrances, and other potentially harmful substances that can potentially harm the air and our bodies. Our collection is also free from parabens, phthalates, and sulfates to ensure a non toxic clean burn every time.

    FREQUENTLY ASKED QUESTIONS

    About Shipping & Returns:

    When will my order be processed?

    All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

    Where are you located?

    We are located in Ontario, Canada.

    How are shipping options determined?

    Shipping options vary by location and weight. When you add items to your cart and proceed to checkout, shipping delivery times and pricing options will be calculated based on your location and the weight of the items in your cart.

    Please be aware that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These fees are the responsibility of the recipient and are not included in the shipping charges.

    Can I track my order?

    Yes, if tracking is available for your shipping option, you will receive tracking information in the shipping confirmation email.

    You will receive a notification via email when your order has been shipped. This email will include tracking information, if applicable.

    Return Policy

    We want you to be completely satisfied with your purchase from Good Karma Collective. If for any reason you are not satisfied with your order, we offer a 14-day return policy.

    For more information please view our shipping and returns policy page.

    Frequently asked questions

    About Our Support Efforts:

    Which organizations or causes do you support through your donations?

    We support a variety of organizations and causes that align with our values and mission. This includes initiatives focused on environmental sustainability, animal welfare, human rights, and more. We are committed to transparency and regularly update our customers on the organizations we support and the impact of their contributions.

    How much of the proceeds from each candle sale are donated?

    We donate a percentage of the proceeds from each candle sale to charitable causes. The exact percentage may vary depending on factors such as sales volume and operational costs, but rest assured that every purchase you make helps support our mission of giving back.

    How can I learn more about the organizations you support and the impact of your donations?

    We regularly update our website and social media channels with information about the organizations we support and the impact of our donations. You can also reach out to us directly for more information or to inquire about specific initiatives. Your support means the world to us, and we are grateful for the opportunity to make a positive difference together.